HALOA Field of Balance

Halo Pet Wellness by EX10D

Privacy Policy

How we handle your information.

Information We Collect

We collect information you provide directly through enquiry forms, orders and correspondence — including name, email, contact telephone, state and postcode — together with limited technical data such as browser type and pages visited.

How We Use Information

Information is used to respond to enquiries, process orders, notify you about stock availability, and improve our products and communications. We do not sell your personal information.

Sharing & Disclosure

We share information only with service providers necessary to operate the business (for example payment, shipping and email providers) and where required by law.

Data Retention

We retain personal information only for as long as needed to fulfil the purposes outlined in this policy or as required by applicable law.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at info@ex10d.com.

Cookies

Our website may use cookies and similar technologies to remember preferences and measure traffic. You can control cookies through your browser settings.

Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, however no online service can be guaranteed completely secure.

Contact

For any privacy-related questions or requests, please contact info@ex10d.com.